How to Find an Item Lost in an Uber Car

Open the Uber app., Tap ☰., Tap Your Trips. , Tap a trip., Tap "I lost an item". , Tap Contact my driver about a lost item., Tap Submit., Return to the "I lost an item" menu., Tap I couldn't reach my driver about a lost item., Fill out your...

10 Steps 1 min read Medium

Step-by-Step Guide

  1. Step 1: Open the Uber app.

    If you aren't already logged in, enter your phone number and password (or Facebook information) to do so.
  2. Step 2: Tap ☰.

    This should be in the top left corner of your screen. ,, This should be the trip on which you believe you lost your item(s). ,, This option allows you to enter your phone number to call your driver directly.

    Neither your phone number nor the driver's will be displayed. , This should call your driver.

    If you don't reach them the first time you call, stay calm and try several more times throughout the course of the day. , If your driver doesn't get back to you within 24 hours, you should submit a form to Uber. , Doing so allows you to submit an item description and a claim. , If you're waiting to hear back about a lost item, you may have to wait a few days.
  3. Step 3: Tap Your Trips.

  4. Step 4: Tap a trip.

  5. Step 5: Tap "I lost an item".

  6. Step 6: Tap Contact my driver about a lost item.

  7. Step 7: Tap Submit.

  8. Step 8: Return to the "I lost an item" menu.

  9. Step 9: Tap I couldn't reach my driver about a lost item.

  10. Step 10: Fill out your pertinent form.

Detailed Guide

If you aren't already logged in, enter your phone number and password (or Facebook information) to do so.

This should be in the top left corner of your screen. ,, This should be the trip on which you believe you lost your item(s). ,, This option allows you to enter your phone number to call your driver directly.

Neither your phone number nor the driver's will be displayed. , This should call your driver.

If you don't reach them the first time you call, stay calm and try several more times throughout the course of the day. , If your driver doesn't get back to you within 24 hours, you should submit a form to Uber. , Doing so allows you to submit an item description and a claim. , If you're waiting to hear back about a lost item, you may have to wait a few days.

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Samuel Rogers

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