How to Check a Business at the Better Business Bureau
Make sure you know the name and correct spelling of the business., Visit the BBB's website., Search for the company., Navigate to the business's profile page.
Step-by-Step Guide
-
Step 1: Make sure you know the name and correct spelling of the business.
Due to differences in business structures, it may be difficult for you to locate the report for a particularly company so visit the company’s official website in order to find the correct spelling.
The Better Business Bureau may have the report filed under the parent company's name.
Check the company's website to see if it is a subsidiary of a larger parent organization. -
Step 2: Visit the BBB's website.
Navigate your web browser to the BBB website and choose your country of residence.
Next enter either your city and state/province OR postal code in order to go to your local area BBB’s webpage.
Don’t worry if the business you are searching for is located in a different city or state, searching through your local BBB’s webpage still allows you to search the entire BBB database. , Type the name of the company in the search form, and specify the location of the business by city or zip code.
Click the "Search" button to begin the search.You can also search by a specific industry category in order to find new businesses that you may be interested in engaging with. , Look through the search results until you find the business.
Click on the company's name to arrive at their profile page.
From here, you can access all the information that the BBB has made available on the company.The information on the report is provided by the companies and is not directly verified by the BBB.
You can either click to:
Read BBB's Report on this Business File a Complaint Submit a Customer Review -
Step 3: Search for the company.
-
Step 4: Navigate to the business's profile page.
Detailed Guide
Due to differences in business structures, it may be difficult for you to locate the report for a particularly company so visit the company’s official website in order to find the correct spelling.
The Better Business Bureau may have the report filed under the parent company's name.
Check the company's website to see if it is a subsidiary of a larger parent organization.
Navigate your web browser to the BBB website and choose your country of residence.
Next enter either your city and state/province OR postal code in order to go to your local area BBB’s webpage.
Don’t worry if the business you are searching for is located in a different city or state, searching through your local BBB’s webpage still allows you to search the entire BBB database. , Type the name of the company in the search form, and specify the location of the business by city or zip code.
Click the "Search" button to begin the search.You can also search by a specific industry category in order to find new businesses that you may be interested in engaging with. , Look through the search results until you find the business.
Click on the company's name to arrive at their profile page.
From here, you can access all the information that the BBB has made available on the company.The information on the report is provided by the companies and is not directly verified by the BBB.
You can either click to:
Read BBB's Report on this Business File a Complaint Submit a Customer Review
About the Author
Elizabeth Morgan
Experienced content creator specializing in pet care guides and tutorials.
Rate This Guide
How helpful was this guide? Click to rate: