How to Get a Native English Speaker when Calling Tech Support
Buy hardware or software with only North American support offerings., Purchase premium support.
Step-by-Step Guide
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Step 1: Buy hardware or software with only North American support offerings.
Many smaller companies keep their technical support in-house; if the company is North American then that means the support will be North American.
You can use your favorite search engine to find such companies, or, alternatively, you can ask the salespeople working at the store where you intend to make your purchase. -
Step 2: Purchase premium support.
Many computer companies are starting to realize that their customers want to speak to someone in North America.
However, to offset the cost, many companies charge for "Premium Service Contracts" which guarantee an agent in North America.
Before purchasing a new product, take a look at the manufacturer's website and look at their support offerings.
Specifically look for any "Premium Support" or "Special Care" contracts that they may offer.
Detailed Guide
Many smaller companies keep their technical support in-house; if the company is North American then that means the support will be North American.
You can use your favorite search engine to find such companies, or, alternatively, you can ask the salespeople working at the store where you intend to make your purchase.
Many computer companies are starting to realize that their customers want to speak to someone in North America.
However, to offset the cost, many companies charge for "Premium Service Contracts" which guarantee an agent in North America.
Before purchasing a new product, take a look at the manufacturer's website and look at their support offerings.
Specifically look for any "Premium Support" or "Special Care" contracts that they may offer.
About the Author
Elizabeth Wells
Experienced content creator specializing in home improvement guides and tutorials.
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