How to Get Your Xbox 360 Fixed for Free by Microsoft

Step-by-Step Guide

1. 1

   Step 1: Call http://www.xbox.com/en-CA/support/contact Xbox support if your Xbox 360 shows the Red Rings of Death.

   You'll first encounter an automated system.
2. 2

   Step 2: Follow the instructions of the automated system to talk with an agent.

   They will be able to confirm your request and set up a ticket for repair service, provided your product is still under warranty. , This will be a complimentary shipping box and materials you'll need in order to send back your defective Xbox
   360.
   
   Pack up your Xbox 360 and drop it off with a local parcel service (USPS, UPS, Fedex, etc.). , They do send a label by email for UPS shipping. , It typically takes one and a half weeks for the repaired unit to be returned. follow instructions on what the agent says very carefully. ,
3. 3

   Step 3: Look for a package to arrive in the mail.

4. 4

   Step 4: Microsoft no longer sends a complimentary shipping box and materials.

5. 5

   Step 5: Be patient.

6. 6

   Step 6: Information on turn around time for shipping

7. 7

   Step 7: packing instructions

8. 8

   Step 8: details on the Red Rings issue can all be found at xbox.com>support>xbox 360>top issues>flashing lights and xbox.com>support>xbox 360>top issues>repair>how to get your xbox product repaired.

Detailed Guide

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