How to Choose a Good Medical Billing Company for Outsourcing

Step-by-Step Guide

1. 1

   Step 1: Check if the company is HIPAA compliant.

   Find if the company is ISO certified.
2. 2

   Step 2: Ask them how they secure patient’s information apart from the HIPAA compliance.

   ,,, (know how your job could be done properly without interruption due to external distraction of other clients). ,,,, Is their technological infrastructure flexible to make changes if required? (In case of adding new clients, process changes etc.). ,, Ask if there are hidden costs ,, Does the company work on denial management? If they work on it, know the level of service. , How do they continue the business? ,,, This is important because you can easily understand their business efficiency , Do they complete the task in time? (Never do they cross the deadlines) Is the company flexible to your needs and acts smart at the time of emergency? (just like employing more human resources at the time of need and completing the task ) Are they providing you proper monthly reports with suggestions on financial improvement? (are they explanatory).
   
   Does the company stop with medical billing service alone or gives importance to client satisfaction? How much money do they save you? Are they available to you all time, for your queries and business communication? , You'll surely get it fixed.
   
   All the very best!
3. 3

   Step 3: Know their experience in the medical billing field.

4. 4

   Step 4: Know their business strategy.

5. 5

   Step 5: How many clients do they work for?

6. 6

   Step 6: Analyze the benefits you get from the company.

7. 7

   Step 7: Compare the benefits they provide with the benefit you get when you do the job yourself.

8. 8

   Step 8: Know the deadline that they have set up for task accomplishment in each specialty.

9. 9

   Step 9: Know the details about the medical billing software they use.

10. 10

    Step 10: Confirm their process accuracy % (errors in the process might lead to delay or denial of payment).

11. 11

    Step 11: Do a complete cost analysis.

12. 12

    Step 12: Know the basic information about their employees like: How many employees work in the company

13. 13

    Step 13: how many are certified.

14. 14

    Step 14: Is the company supported with the latest technology to perform your function?

15. 15

    Step 15: Know their business continuity plan in case of emergency

16. 16

    Step 16: disaster or epidemic disease.

17. 17

    Step 17: Keep the agreement clear.

18. 18

    Step 18: Have an eye on the company’s performance.

19. 19

    Step 19: Consult how they react to specific business challenges pertaining to medical billing.

20. 20

    Step 20: In case you have already hired a medical billing company

21. 21

    Step 21: check if your service provider is doing well: Are they good performers?

22. 22

    Step 22: Follow these guidelines.

Detailed Guide

About the Author