How to Get a Testimonial from a Customer
Prepare a list of testimonial questions., Add a disclaimer to your testimonial questionnaire.
Step-by-Step Guide
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Step 1: Prepare a list of testimonial questions.
The questions you devise can be given to your customers to prompt them for specific information you want published in the testimonials.
Ask your customers questions related to their satisfaction with your product; such as how it compares to similar products by competitors, whether they would recommend your product to others, and if they would ever use your product again in the future. -
Step 2: Add a disclaimer to your testimonial questionnaire.
The disclaimer must inform your customers that you may be publishing their quotes and names from the testimonial statements.
This will help honor and maintain the confidentiality of your customers.
If your customer has provided you with a testimonial in person or through an alternate method, ask your customers permission if you can use their information as a testimonial.
Detailed Guide
The questions you devise can be given to your customers to prompt them for specific information you want published in the testimonials.
Ask your customers questions related to their satisfaction with your product; such as how it compares to similar products by competitors, whether they would recommend your product to others, and if they would ever use your product again in the future.
The disclaimer must inform your customers that you may be publishing their quotes and names from the testimonial statements.
This will help honor and maintain the confidentiality of your customers.
If your customer has provided you with a testimonial in person or through an alternate method, ask your customers permission if you can use their information as a testimonial.
About the Author
Marie Lewis
Experienced content creator specializing in crafts guides and tutorials.
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