How to Help People in Distress

If your friend or relative appears to be in emotional distress, gently ask questions that come to your mind., Listen without being judgmental and do not interrupt when the person is talking., If required, promise to be discreet and maintain...

13 Steps 1 min read Medium

Step-by-Step Guide

  1. Step 1: If your friend or relative appears to be in emotional distress

    The questions may or may not be related to the cause of the distress.

    The objective is to get the person to slowly open up.

    Pent up emotions cause depression.
  2. Step 2: gently ask questions that come to your mind.

    Encourage the person to talk and spill it all.

    Talking may reduce stress and help the person see things in a different or clearer perspective. , Never betray the person who confides in you; else, you will lose your credibility among all your friends. , This will help you understand the problem better. , A hand to hold provides the strength to deal with the situation. , However, do not force anything upon him/her. , Follow it up with both parties to ensure that the problem is resolved. , This will assure the person of your commitment and support. ,
  3. Step 3: Listen without being judgmental and do not interrupt when the person is talking.

  4. Step 4: If required

  5. Step 5: promise to be discreet and maintain confidentiality.

  6. Step 6: Empathize - put yourself in that person's shoes as you listen.

  7. Step 7: Assure the person that he/she is not alone and that you are with him/her.

  8. Step 8: Prepare a mental list of possible solutions and run the person through them one by one.

  9. Step 9: Offer help if you can

  10. Step 10: or connect the person with someone who can help.

  11. Step 11: Do an internet search to find avenues leading to a solution; keep the person informed about your effort and findings.

  12. Step 12: If everything fails

  13. Step 13: get professional help as quickly as possible.

Detailed Guide

The questions may or may not be related to the cause of the distress.

The objective is to get the person to slowly open up.

Pent up emotions cause depression.

Encourage the person to talk and spill it all.

Talking may reduce stress and help the person see things in a different or clearer perspective. , Never betray the person who confides in you; else, you will lose your credibility among all your friends. , This will help you understand the problem better. , A hand to hold provides the strength to deal with the situation. , However, do not force anything upon him/her. , Follow it up with both parties to ensure that the problem is resolved. , This will assure the person of your commitment and support. ,

About the Author

D

Douglas Roberts

Enthusiastic about teaching organization techniques through clear, step-by-step guides.

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