How to Report Hackers or Cheaters in Gameloft's Spider Man Unlimited
Launch Spider-Man Unlimited., Go to Customer Care., View the known issues., Fill out the contact form., Tap on the “Send” button when you’re done.
Step-by-Step Guide
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Step 1: Launch Spider-Man Unlimited.
Look for the game app on your device.
Its name is Spider-Man with the classic Spider-Man on the logo.
Tap on it to launch it. -
Step 2: Go to Customer Care.
There are two paths that lead to the Customer Care screen:
From the Menu—Tap on the “Menu” button on the header then select “Options” from the submenu.
On the Options screen, select the Help menu and then tap “Customer Care.” From Gameloft Connect—Tap the Gameloft logo on the upper left corner on the header.
On the Gameloft Connect screen, tap the Customer Care menu. , A list of known issues will be displayed on your screen.
Check if your issue is already listed; if so, there is no need to bother with reporting a hacker or cheater.
If you don’t see your issue listed, proceed to the next step. , Scroll through the bottom of the page until you see the button with the text “My problem is not listed as a known issue.” Tap on it and you will be brought to the form for reporting issues to Gameloft.
Populate each field properly, and provide as much detail as possible to aid Gameloft in their investigation.
Your name, email address, and country will be required; type them in.
Tap on the drop-down list to select your issue.
Choose “Report Abuse” for reporting a hacker or cheater.
Type the username of the hacker or cheater you’re reporting under the Reported User field.
You can get the username from the leaderboards.
The last field in the form is for “Description.” Type in all the relevant details of your suspected hacker or cheater here.
Share the Event name or Daily Leaderboard, dates, and other details.
It will also be helpful if you’ve captured some screenshots to support your claim. , Your report will be sent to Gameloft’s customer care for investigation. -
Step 3: View the known issues.
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Step 4: Fill out the contact form.
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Step 5: Tap on the “Send” button when you’re done.
Detailed Guide
Look for the game app on your device.
Its name is Spider-Man with the classic Spider-Man on the logo.
Tap on it to launch it.
There are two paths that lead to the Customer Care screen:
From the Menu—Tap on the “Menu” button on the header then select “Options” from the submenu.
On the Options screen, select the Help menu and then tap “Customer Care.” From Gameloft Connect—Tap the Gameloft logo on the upper left corner on the header.
On the Gameloft Connect screen, tap the Customer Care menu. , A list of known issues will be displayed on your screen.
Check if your issue is already listed; if so, there is no need to bother with reporting a hacker or cheater.
If you don’t see your issue listed, proceed to the next step. , Scroll through the bottom of the page until you see the button with the text “My problem is not listed as a known issue.” Tap on it and you will be brought to the form for reporting issues to Gameloft.
Populate each field properly, and provide as much detail as possible to aid Gameloft in their investigation.
Your name, email address, and country will be required; type them in.
Tap on the drop-down list to select your issue.
Choose “Report Abuse” for reporting a hacker or cheater.
Type the username of the hacker or cheater you’re reporting under the Reported User field.
You can get the username from the leaderboards.
The last field in the form is for “Description.” Type in all the relevant details of your suspected hacker or cheater here.
Share the Event name or Daily Leaderboard, dates, and other details.
It will also be helpful if you’ve captured some screenshots to support your claim. , Your report will be sent to Gameloft’s customer care for investigation.
About the Author
Amber Henderson
Experienced content creator specializing in cooking guides and tutorials.
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