How to Set Up a Fitbit Flex

Step-by-Step Guide

1. 1

   Step 1: Locate all of your Fitbit items.

   You should have the following items when setting up your Fitbit Flex:
   Fitbit tracker (May be inserted in a wristband) USB charger USB Bluetooth dongle Two wristbands
2. 2

   Step 2: Charge your Fitbit tracker.

   Before you setup your new Fitbit, make sure it has a charge:
   Remove the tracker from the wristband if necessary.
   
   Insert the tracker into the USB charger, round end first.
   
   Push the tracker down and in until you hear a click.
   
   Plug the charger into a USB port or wall adapter.
   
   Charge until at least three lights are on.
   
   This indicates a 60% charge. , You can download the Fitbit Connect program for Windows or Mac by visiting fitbit.com/setup.
   
   This program will track your Fitbit information., If you scroll down the page a little, you should see a button for downloading the setup program.
   
   The website will attempt to detect your current operating system and provide the correct link.
   
   If the wrong button is showing, select your operating system underneath the Download button.
   
   Note:
   If you're using Windows 10, the Download button will take you to the Windows Store.
   
   Windows 10 uses the same app as the Windows Phone, so follow the method below after installing it.
   
   If you'd prefer to use the traditional Windows program, select "PC" as your operating system. , Once the download is finished, run the installer and follow the prompts to install Fitbit Connect on your computer., This will allow you to create a new Fitbit account and setup your device.
   
   Note:
   If you have a previous Fitbit account, select "Existing User" to sign in with your existing account and setup your new Flex. , You can enter in an email address and create a password, or you can sign in using your Facebook or Google account., Fitbit will use this to help track your performance.
   
   Enter your name, gender, birthday, height, and select your time zone., This will allow you to start setting up your Flex., Insert it into the wristband with the arrow facing out and pointing towards the black band., Attach the wristband to your wrist using the clasp.
   
   The wristband should be snug but not constricting. , You won't be able to continue with the Setup process until it's been inserted.
   
   This isn't required for computer's that already have Bluetooth capability. , It may take a moment for your computer to find your tracker., Once the tracker has connected, you'll see two indicator lights on the black band.
   
   Tap your wristband twice and you'll feel the tracker vibrate., Your Flex is now setup, and the initial goal of 10,000 steps will start.
   
   You can check your progress by double-tapping your Flex.
   
   Each light indicates 20% of your goal., Once your device is synced, you can view your data from your Fitbit dashboard.
   
   You can use this to log activities, food, and track your progress towards your goals.
   
   You can open your dashboard any time at fitbit.com/login using your Fitbit account., This app is available for free for iOS, Android, and Windows Phone.
   
   You can get it from your device's Play Store., Insert the tracker so that the arrow is facing out and pointing towards the black band on the wristband. , This will start the account creation and device setup process.
   
   If you already created an account while setting up your Fitbit on your computer, log in with your Fitbit account instead. , This may take a moment., This will start the setup process for the Flex., This will begin the account creation process., You can enter an email address and password, or you can use your Facebook or Google account to create one., You'll be prompted to enter your name, birthday, height, weight, and gender.
   
   Your age, height, weight, and gender are used to calculate your BMR (basal metabolic rate)., Follow the prompts to pair your Fitbit tracker with your mobile device.
   
   Note:
   If you're using the Windows 10 app on a computer that doesn't have Bluetooth, you'll need to insert the USB Bluetooth dongle.
   
   If your phone is already paired with another device, such as a headset or your computer, you may not be able to pair the Fitbit. , This may take a while to complete.
   
   Make sure to leave the app open while it sets up., Once setup is complete, you'll be taken to the Fitbit dashboard.
   
   This tracks your progress and allows you to adjust your goals.
   
   You can access the dashboard at any time by launching the Fitbit app., Plug your tracker into the charger and make sure at least three of the lights are on.
   
   For best results, charge it until all five lights are on., If your tracker stops functioning properly, a reset will usually fix it.
   
   This won't delete any of the data on the tracker.Plug the USB charging cable into a USB port.
   
   Insert the tracker into the charging unit.
   
   Use a paper clip to press and hold the pin hole on the back of the charger for about four seconds. , If the setup process fails, you may want to try again from the beginning.
   
   Uninstall the Fitbit Connect program or app and then download and install it again.
   
   Follow the prompts to try setting up your device., If you can't get your Fitbit to connect to your computer, try setting it up with a mobile device, or vice-versa.
3. 3

   Step 3: Visit the Fitbit Connect download page.

4. 4

   Step 4: Download the installer for your operating system.

5. 5

   Step 5: Run the downloaded installer to install Fitbit Connect.

6. 6

   Step 6: Run Fitbit Connect and select "New to Fitbit."

7. 7

   Step 7: Create a Fitbit account.

8. 8

   Step 8: Enter your personal information.

9. 9

   Step 9: Select "Flex" from the list of devices.

10. 10

    Step 10: Insert the tracker back in the wristband.

11. 11

    Step 11: Put the bracelet on.

12. 12

    Step 12: Insert the USB Bluetooth dongle into a USB port on your computer.

13. 13

    Step 13: Wait while your Flex tracker pairs with your computer.

14. 14

    Step 14: Tap the flat part of your Flex twice when two lights appear.

15. 15

    Step 15: Start using your Flex.

16. 16

    Step 16: Visit your dashboard.

17. 17

    Step 17: Download the Fitbit app for your mobile device.

18. 18

    Step 18: Insert the tracker into your wristband and put it on.

19. 19

    Step 19: Launch the app and tap "Join Fitbit."

20. 20

    Step 20: Wait for the app to find your device.

21. 21

    Step 21: Tap "Fitbit Flex" in the list of available devices.

22. 22

    Step 22: Tap "Set up your Flex."

23. 23

    Step 23: Create an account.

24. 24

    Step 24: Enter your personal information.

25. 25

    Step 25: Pair your device.

26. 26

    Step 26: Wait while your Flex finishes setting up.

27. 27

    Step 27: View your dashboard.

28. 28

    Step 28: Make sure you have at least a 60% charge.

29. 29

    Step 29: Try restarting your tracker if you can't pair or sync.

30. 30

    Step 30: Restart the setup process if it doesn't pair.

31. 31

    Step 31: Try another device.

Detailed Guide

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