How to Delete Adware Threats That Norton Antivirus Can't Delete
Ensure you have the latest definition updates for NAV and run it as usual., Record names., Click the name of each threat to open a small box that contains the full path to each offending file (eg.The file C:\WINDOWS\Downloaded Program...
Step-by-Step Guide
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Step 1: Ensure you have the latest definition updates for NAV and run it as usual.
If it lists the adware threats in the summary, record the name of the threats (eg. bridge.inf, HDPlugin1019.dll). , Record the path carefully.
That is all you need from NAV
- you can now close it. ,,, This will open a DOS window (a small window with white on black text).
The text will say Microsoft Windows blah blah blah, then C:\Documents and Settings\<Your UserID>\ , This will 'change directory' to the root of your C: drive:
C:>
'cd WINDOWS\Downloaded Program Files'
- note the space after 'cd') and hit return/enter. , You will see a 'directory' of all files in the folder.
Ensure the offending file is listed there. , 'del bridge.inf') to 'delete' the file. ,,,, -
Step 2: Record names.
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Step 3: Click the name of each threat to open a small box that contains the full path to each offending file (eg.The file C:\WINDOWS\Downloaded Program Files\bridge.inf is a Adware threat.).
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Step 4: Click your start button on your Windows taskbar to bring up your main menu.
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Step 5: Find and click 'Run...' on your menu.
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Step 6: Type 'cmd' in the text field and click OK.
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Step 7: Type 'cd\' and hit return/enter .
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Step 8: Type 'cd ' followed by the path to the first of the offending files (eg.
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Step 9: Type 'dir' once you get to the directory.
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Step 10: Type 'del ' followed by the name of the offending file (eg.
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Step 11: Type 'dir' again to list the directory
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Step 12: then assure yourself that the offending file is gone.
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Step 13: Repeat from step 11 until all are gone if you have more than one file and the remainder are in the same directory.
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Step 14: Repeat from step 8 if you have more than one file and the remainder are NOT in the same directory.
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Step 15: Type EXIT and hit return/enter to close the DOS window when all your files are gone.
Detailed Guide
If it lists the adware threats in the summary, record the name of the threats (eg. bridge.inf, HDPlugin1019.dll). , Record the path carefully.
That is all you need from NAV
- you can now close it. ,,, This will open a DOS window (a small window with white on black text).
The text will say Microsoft Windows blah blah blah, then C:\Documents and Settings\<Your UserID>\ , This will 'change directory' to the root of your C: drive:
C:>
'cd WINDOWS\Downloaded Program Files'
- note the space after 'cd') and hit return/enter. , You will see a 'directory' of all files in the folder.
Ensure the offending file is listed there. , 'del bridge.inf') to 'delete' the file. ,,,,
About the Author
Donald Stokes
Experienced content creator specializing in practical skills guides and tutorials.
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