How to Get Rid of a Fake Anti Virus Program (Scareware)

Step-by-Step Guide

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   Step 1: Start up the computer in Safe Mode with Networking.

   Restart your computer and keep pressing the F8 key on your keyboard.
   
   It's a bit tricky, but when done right, you will be taken to a screen that has a menu with a number of options like safe mode, safe mode with networking, safe mode command prompt, and so on.
   
   Safe mode with networking gives you internet access in safe mode, comes in handy for updating anti-virus and anti-malware programs.
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   Step 2: When presented with the login screen

   An info box will pop up eventually giving you the option to continue using safe mode or use system restore.
   
   Click yes to continue in safe mode.
   
   Clicking No will start up the system restore wizard that will allow you to reset your computer to an earlier point but it to may be infected.
   
   When ready.... , When the Internet Options box appears, click the Advanced tab.
   
   Under Reset Internet Explorer settings, click Reset.
   
   A box opens up
   - Then click Reset again.
   
   When Internet Explorer finishes resetting the settings, click Close then close again.
   
   Restart Internet Explorer.
   
   Then .... , You might want to have them burned on CD and just copy them over in safe mode.
   
   Kaspersky Lab UK ::
   Antivirus technical support home: http://www.kaspersky.co.uk/virus-removal-tools (recommended) Computer Virus Attacks, Information, News, Security, Detection and Removal | McAfee: http://home.mcafee.com/virusinfo/virus-removal-tools?ctst=1 AVG Free | Virus Removal Tools | Free Download | UK: http://free.avg.com/gb-en/virus-removal Download Free Trial Business Antivirus Software | Bitdefender: http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/ Malwarebytes Antimalware: http://www.malwarebytes.org/ , You can use a program called CCleaner (CCleaner Free) to do this from http://www.piriform.com/ccleaner/download , Or you can just click on Start then run and type in cleanmgr
   - in Vista, just click on Start then type cleanmgr in the search menu.
   
   This will start Windows built in disk cleaner.
   
   Check all options except to compress old files.
   
   Then click on OK. , Just open the program and click on Start.
   
   After it's finished it will request you to restart.
   
   Don't! Not Yet! , Do a Full scan rather than a quick one.
   
   It will do update by default. ,, It doesn't automatically delete anything but shows you just about everything that is running on your computer giving you the option to manually delete anything you don't want running. guide
   - http://www.bleepingcomputer.com/tutorials/tutorial42.html forum
   - http://www.bleepingcomputer.com/forums/forum22.html , http://www.superantispyware.com/
   - again update and do a deep or full scan.
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   Step 3: choose the Administrator account.

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   Step 4: Reset Internet Explorer - works only with version 7 or higher: Open up Internet Explorer

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   Step 5: click on Tools then Internet Options.

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   Step 6: Download these 5 programs.

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   Step 7: Before doing any scan

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   Step 8: delete all Temp files

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   Step 9: which are older than one week and all files in the windows cache.

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    Step 10: Note: You may purchase the CCleaner Home or the CCleaner Business Edition.

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    Step 11: Use “RemoveFakeAntivirus” first.

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    Step 12: Then Install

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    Step 13: Update and Run Malwarebytes.

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    Step 14: Take notice of the name of the fake program and do some research online to find out make sure all associated files are removed.

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    Step 15: Before starting up

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    Step 16: one more thing: Check out what's running and starting up using a program called HijackThis - http://majorgeeks.com/download3155.html or http://free.antivirus.com/hijackthis/ HijackThis requires a bit of knowledge and understanding to use.

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    Step 17: Restart the computer normally and do another scan with a program called SUPERAntiSpyware.

Detailed Guide

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