How to Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue

Turn off your printer from the printer itself., Make sure the power cords are correctly installed into the printer and the printer cord is placed on your computer. , Right-click the Computer/My Computer box, from your Windows operating system...

16 Steps 1 min read Advanced

Step-by-Step Guide

  1. Step 1: Turn off your printer from the printer itself.

    Sometimes, this will clear up the problem without any other adjustments being made.
  2. Step 2: Make sure the power cords are correctly installed into the printer and the printer cord is placed on your computer.

    ,,,,,,, This button should be located underneath the label called "Service status" along with the status of "Started".

    Wait a few seconds for this service to stop. , The following folder is the log of all open (unprinted) documents that are still waiting to be printed.

    Use the Run command (⊞ Win+R to openly execute the folder.

    C:\Windows\System32\spool\PRINTERS ,,,,,
  3. Step 3: Right-click the Computer/My Computer box

  4. Step 4: from your Windows operating system.

  5. Step 5: Click the "Manage" choice from this context menu.

  6. Step 6: Grant your computer access to the "Computer Management Snapin Launcher" tool from the User Account Control box that displays if your computer is Windows Vista or newer.

  7. Step 7: Locate and double-click the Services and Applications selection from the column on the right-hand side of the screen.

  8. Step 8: Double-click on the "Services" item that results.

  9. Step 9: Scroll and click on the Print Spooler item in the list of services your computer is using.

  10. Step 10: Right-click the "Properties" option and click the "Stop" button.

  11. Step 11: Delete all documents that exist in the following folder.

  12. Step 12: Close the open list of spooled documents.

  13. Step 13: Restart the Printer Spooler service from the Print Spooler Properties box.

  14. Step 14: Click the OK button at the very-bottom of the Print Spooler Properties dialog box.

  15. Step 15: Close the "Computer Management" dialog box.

  16. Step 16: Turn your printer back on and re-test to ensure your printer will print once again.

Detailed Guide

Sometimes, this will clear up the problem without any other adjustments being made.

,,,,,,, This button should be located underneath the label called "Service status" along with the status of "Started".

Wait a few seconds for this service to stop. , The following folder is the log of all open (unprinted) documents that are still waiting to be printed.

Use the Run command (⊞ Win+R to openly execute the folder.

C:\Windows\System32\spool\PRINTERS ,,,,,

About the Author

G

George Ross

Brings years of experience writing about lifestyle and related subjects.

48 articles
View all articles

Rate This Guide

--
Loading...
5
0
4
0
3
0
2
0
1
0

How helpful was this guide? Click to rate: