How to Write a Criticizing Letter

Step-by-Step Guide

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   Step 1: Wait 24 hours.

   Unless this is time-critical, you will be better off waiting for the anger to fade away; you may have been wrong, not them.
   
   Waiting a day allows you to more easily look at the issue in a less biased perspective. , Dear Ms.
   
   Johnston). , This will make them feel better about themselves and will also soften the blow when you tell them what they did wrong. , Try to maintain a neutral, factual tone. ,,, List specific actions you would like, such as correcting a problem or error, apologizing, or repairing whatever damage you feel has been done. ,,
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   Step 2: Start with a salutation (e.g.

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   Step 3: Begin your letter by complimenting something that the recipient has done that has impressed you.

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   Step 4: Craft a clear

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   Step 5: concise paragraph outlining what he or she did wrong.

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   Step 6: Acknowledge

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   Step 7: if appropriate

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   Step 8: that the offence may have been inadvertent or that you might have misunderstood something.

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   Step 9: Offer solutions to prevent this mistake from happening in the future.

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    Step 10: State clearly the results you would like from this letter.

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    Step 11: As appropriate

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    Step 12: offer your assistance

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    Step 13: reiterate that you hope to continue working with the person

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    Step 14: and that you appreciate the other things that he/she has done.

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    Step 15: Summarize the letter and sign your name.

Detailed Guide

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