How to Fix Skype After Global Crash

Step-by-Step Guide

1. 1

   Step 1: If the Skype icon is displayed in the system tray at the bottom right of the screen

   (On Windows XP:
   Click Start and then Run.) ,, The file may be displayed as shared if file extensions are not displayed by default on your computer. , (On Windows XP:
   Click Start and then Run.) Type "control folders" and click OK.
   
   In the View tab, ensure that "Show hidden files and folders" is enabled.
   
   Repeat the instructions from the beginning. ,
2. 2

   Step 2: right-click it and select Quit.

3. 3

   Step 3: Click Start

4. 4

   Step 4: type "run" and press Enter.

5. 5

   Step 5: Type "%appdata%skype" and click OK.

6. 6

   Step 6: Locate and delete the file shared.xml.

7. 7

   Step 7: If you cannot find this file: Click Start

8. 8

   Step 8: type "run" and press Enter.

9. 9

   Step 9: Restart Skype.

Detailed Guide

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