How to Prep Your Xbox 360 for Shipping for Repair

Step-by-Step Guide

1. 1

   Step 1: you need to call 1-800-4MYXBOX.

   If you prefer to go online, the proceed with steps 1a- Go to xbox.com/support Under, "Services," click, "Register and Repair your Product." Click on, "Request a Repair," Fill out the necessary information Once completed, click on the console that you have just registered Click on, "Request a Repair." Follow the steps, beginning with description of the problem and ending with review.
2. 2

   Step 2: If you prefer to call

   A customer service representative should be with you, but please be patient. , For shipping, go to the xbox.com/support.
   
   Under your consoles, there should be an option where you can print out a shipping label. , If there are any marking on the box, scratch them out. ,,, To do so, simply push-in the tab where the hard-drive is and the hard-drive should pop up. , To do this, simply pull the faceplate off via the sides. ,,, The kind with the smaller bubbles works best because it offers the most protection. ,,,,,,
3. 3

   Step 3: dial 1-800-4MYXBOX.

4. 4

   Step 4: Follow the directions from the representative.

5. 5

   Step 5: Once printed

6. 6

   Step 6: find a medium-large size box.

7. 7

   Step 7: Affix the shipping label to the top of the box.

8. 8

   Step 8: you need to pack your Xbox.

9. 9

   Step 9: you need to remove the hard-drive.

10. 10

    Step 10: After the hard-drive is removed

11. 11

    Step 11: it is recommended that the faceplate be removed from the console.

12. 12

    Step 12: For easier assistance

13. 13

    Step 13: type out a brief description of your problems with the console and include it in the box.

14. 14

    Step 14: time to wrap your Xbox.

15. 15

    Step 15: find some bubble wrap.

16. 16

    Step 16: Wrap the bubble wrap around the Xbox

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    Step 17: starting from the front

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    Step 18: wrap it about 2-3 times around.

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    Step 19: Affix the brief description to the top of the wrapped console with packing tape.

20. 20

    Step 20: Once the Xbox is wrapped

21. 21

    Step 21: get some packing insulation and put on the bottom (Some common packing materials are newspaper

22. 22

    Step 22: packing peanuts

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    Step 23: Styrofoam

24. 24

    Step 24: Put a thin layer of the packing material on the bottom of the box.

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    Step 25: Set your Xbox on top

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    Step 26: and put more packing material on the sides.

27. 27

    Step 27: Close and tape the box.

Detailed Guide

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